This conference is the 13th in a series of conferences and celebrates in 2020 the 50 years anniversary of this great event. The first conference of the specialist group was held in Vienna and the anniversary conference will come back to this venue during a perfect time of the year – not only with respect the expected weather in Vienna but also because of the finalisation of the upgrade of one of Europe's largest wastewater treatment plants, the Vienna main wastewater treatment plant.

The call for papers is out now and deadline for abstract submission is 3 June 2019!

We are currently researching on the impact of the quality of service in economic regulation and we would like to know what the practices of the sector are.

The survey will only take less than 5 minutes to be completed. The responses of the survey will be confidential and results will be treated in an aggregated form. Participants will receive a report of the results obtained.

Please, complete the survey here: https://goo.gl/forms/fsfL7SlGUMScMqV33

Thank you very much for your collaboration.

If you have any query or question please email Elvira Estruch Juan: maesjua1@ita.upv.es (ITA, Universitat Politècnica de València, Spain)

Access to climate information is essential for any good planning and management methodology. The information needed for planning exists, however the challenge for water utilities is in interpreting and understanding how the information can inform, for example, their Water Safety Planning, particularly relating to hazard and risk mitigation. The webinar will explain how water utilities can use and interpret information from selected data sets (e.g. rainfall, temperature, etc.) in their short- to long-term planning to become more climate resilient.

The Flood and Drought Management Tools project has developed a Flood and Drought Portal with a package of web-based applications (tools) which support integration of flood and drought information into planning approaches across scales. This includes a data and information tool which provides global satellite based climate data and information for current and forecasted rainfall and temperature, flood and drought indices, and information on historical hazards.

Target Audience

Water utilities (operators and managers), water utility staff who are part of the water safety planning team, water utility staff responsible for source management.

Helps to have a background in water management, water safety planning, and ability to understand of climate change impacts.

Learning Objectives

Participants will be able to:• Identify what climate information and data is relevant and can be used in your planning and operations.• Interpret and integrate climate information and data in your utility’s management of water resources and water supply.• Use climate information to improve your water safety planning implementation and development process by including climate related hazards and risks in your risk assessment of the water supply system from catchment to tap.• Contribute to the resilience of your water utility.