What is the DANUBIS.org Water Platform?

DANUBIS.org stands for Danube Utility Benchmarking and Information Sharing. The DANUBIS.org Water Platform is an online repository of resources on water and wastewater services in South-East, Eastern, and Central Europe. DANUBIS.org is jointly managed by the World Bank and IAWD, the International Association of Water Supply Companies in the Danube River Catchment Area. 

How to use and participiate in DANUBIS.org Water Platform


The latest @danubis.org

Sector News

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28 October 2016

Hanoi, Vietnam

Executive Director, Philip Giantris, Visits Vietnam Water Supply and Sewerage Association in Hanoi

While making a planned, personal visit to Vietnam in September, Philip Giantris, Executive Director of SHUKALB, arranged for an official visit at the Vietnam Water Supply and Sewerage Association in Hanoi.  He was received by one of the Vice Chairmen of the Association, Mr. Ung Quoc Dzung, Associate Professor, PhD, and several members of the staff.  Mr. Giantris made a PowerPoint presentation on the current status of the water supply and sewerage sector in Albania, as well as an overview of SHUKALB and it various areas of activity.

Mr. Dzung showed great interest in the training and certification program that SHUKALB is developing under its USAID Grant, and inquired as to how the Vietnam Association might benefit from the materials being developed.  He also showed interest in our University Student Summer Internship Program, our Young Water Professionals Group, and our training and initiatives in water sector policy advocacy.  It was agreed that the two Associations would explore ways and resources by which a stronger partnership might be developed, and how the two Associations might be able to share experiences and knowledge to strengthen the programs of both Associations into the future.

Mr. Giantris, who served as an Officer in the U.S. Army, during the armed conflict in Vietnam, was treated very warmly, and as a very special guest, by his newly found friends in Hanoi.  Mr.Giantris was personally hosted, throughout his stay in Hanoi, by Mr. Minh Hai Ngo, of the Associations International Relations Department.

During his time in Hanoi, Mr. Giantris also visited with the Deputy General Director of the Hanoi Water Works, Eng. Tran Quoc Hung, at the offices of the utility, to learn more about the specific challenges that are being faced by the second largest water utility in Vietnam, which has over 870,000 customer connections.   Eng. Tran listed the following as some of their major concerns:

  • Developing New Water Supply Sources
  • Capital Investment to Meet the Aggressive Master Plan
  • Further reduction of Non-Revenue Water from about 25% to 15%
  • Better control of industrial discharges to the sewers and local water bodies

Picture Book Gift to Vietnam Association

In the photo above, Mr. Giantris presents a picture book on Albania to Mr. Dzung and his staff during the visit at the Vietnam Water Supply and Sewerage Association Offices in Hanoi.

Contributed by Alban Kushi on 06 October 2016

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11 October 2016

New material available dealing with Launching or Revitalizing Regulatory Systems

At The Body of Knowledge on Infrastructure Regulation - www.regulationbodyofknowledge.org - new material is available dealing with Launching or Revitalizing Regulatory Systems (including strategies for operators, since suppliers are part of the “system”).  Many of the lessons are directed at fragile and conflict-affected states, but the lessons and cases apply to most nations with relatively new regulatory systems.

For example, the new Frequently Asked Questions examine data issues, KPIs, setting targets and incentives, public participation (transparency) and addressing improper political interference:
•    Targets for Fragile States - How should performance targets be set, and how can performance be monitored when there is limited data availability and/or the quality of the data is uncertain?
•    Targets for Transition/Transformation States - In a more stable or advanced setting, how should performance targets be set, and how can performance be monitored when there is relatively limited data availability and/or the quality of the data is uncertain?
•    KPIs for Fragile States - What are the Key Performance Indicators (KPIs) for evaluating sector performance and how can they be used effectively by regulators? (For nations that are in the Crisis or Rebuild and Reform stages)
•    KPIs for Transition/Transformation States - What are the Key Performance Indicators (KPIs) for evaluating sector performance and how can they be used effectively by regulators? (For nations that are in the Transition and Transformation stages)
•    Incentives - What are the ways to incentivize service expansion, performance and cost containment when a utility’s assets have not been maintained, cash flows are weak, and management is unresponsive to “traditional” penalties?
•    Public Participation - What are the most effective strategies for involving the public in regulatory issues?
•    Addressing Improper Political Interference - How can persons performing regulatory functions or developing regulatory instruments protect their work from improper political interference while, at the same time, maintaining accountability to the political wishes of the population?

The site also contains useful narratives and an annotated reading list that should be helpful to those developing programs to address issues like NRW, collections, and benchmarking.  Soon, a self-assessment tool will be added to the portal—helping leaders assess their current situations and providing discussion points for leaders and the people they work with and serve.  The Self-Assessment Survey would be an excellent tool to stimulate discussion at workshops and other meetings—both for professionals within a country and cross-country projects.    

Go to the website for more information!

Contributed by Katerina Schilling on 11 October 2016

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13 September 2016

The value of implementing workforce good practices for water utilities

Very intersting article on "The value of implementing workforce good practices for water utilities" by Cheryl Davis and Diana Guio (IWA).

Full article can be read here! You can also teake part in the survey to share your own examples of good practices in workforce sustainability.


Article outline:

"Staff knowledge, skills and motivation are critical factors for delivering high quality water and wastewater services, protecting public health and the environment. What do water organisations do to ensure qualified candidates and staff for mission-critical jobs and overall quality work? Innovation and best practices can be found in utilities around the globe.

In Albania, the Water Supply and Sewerage Association conducted a survey to identify the training needs of staff in their member agencies. Computer-aided design, billing and collection software systems, chlorination disinfection systems, and maintenance were identified as training priorities for utility staff. This cost-effective measure increased the competencies of staff within a number of utilities. In a similar way, the association is developing a training and certification system for water and wastewater treatment operators, with skilled employees of member utilities serving as instructors.

In Australia, Yarra Valley Water has worked since 2001 on building a constructive culture to meet their long-term corporate objectives. The aim is to engage staff productively by aligning their personal values and objectives with those of the organisation. Cultural fit became a measure for all staff. A comprehensive staff development program has a focus on mindset, resilience, innovation, constructive behaviors, goal setting and achievement thinking, as well as more traditional skills training!"


Contributed by Katerina Schilling on 13 September 2016

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Business Opportunities

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Calls and Tenders


28 September 2016

Call for Strengthening the National Water and Wastewater Associations is extended!

IAWD (DWP) has received and already approved a number of requests for financial support for strengthening the National Water and Wastewater Associations. The grants are focused on implementing elements of the association business plans and for those associations without a business plan helping them prepare one and carry out needed activities. IAWD (DWP) expects to receive further requests from national water utility associations and therefore extends the deadline for this Call for Applications, which can be found on the website, until October 31st 2016. If you have any questions on how to apply for this Grant, please contact Violeta Wolff who leads implementation of the Water Utility Associations Strengthening Grants.

Contributed by Katerina Schilling on 28 September 2016

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Job oppenings

@ Bosnia and Herzegovina

20 September 2016

Job offer at UNDP, BiH

UNDB is seeking a National Legal Review Consultant (Local Environmental Sector)

The purpose of this consultancy is to assess and propose recommendations for improvements to the legislative framework governing service delivery in the environmental sector at the municipal level in Bosnia and Herzegovina.

The objective of this consultancy is to provide analytical support to the MEG Project Team in developing a new legislative agenda for improved service delivery in the environmental sector at the municipal level (specifically related to water supply and wastewater services), by way of conducting a holistic review of relevant legislation at all levels of government, identifying development obstacles and bottlenecks and proposing amendments aimed at their removal/circumvention.
For this purpose, a National Consultant (hereafter - the Consultant) will be recruited.

More Information

Contributed by Katerina Schilling on 20 September 2016

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Job oppenings


20 September 2016

Job offer at UNDP, home-based with missions

The Istanbul Regional Hub (IRH) for Europe and the CIS is UNDP’s main knowledge and advisory hub for the Europe and Community of Independent States Region (ECIS). It aims to connect the region to a global network of development experts, to build knowledge and capacity, and to forge partnerships to meet the development challenges of a large and diverse region. IRH also aims to capture and spread development successes and best practices in the region and to improve the impact of UNDP’s work through effective communication and advocacy.

The New World Project, under the Sustainable Development Team, develops an inclusive partnership mechanism between UNDP and The Coca-Cola Foundation/ Company to encourage participation of civil society organizations (NGOs, CBOs) to support innovative, inclusive and sustainable solutions to key developmental challenges across several regions, including in Europe and Central Asia, South Asia, Middle East and Africa.

The overall goal of the project is to accelerate achievement of the MDGs and help building resilient and healthy communities as the world adapts into the newly shaped “Sustainable Development Goals” to set the post-2015 global developmental agenda. The objectives of the program are:

  • Increasing access to safe drinking water and sanitation services and improving water resources management through inclusive community based approaches,
  • Empowering women, youth and generating employment opportunities to build resilience in vulnerable communities

More Information

Contributed by Katerina Schilling on 20 September 2016

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Danubis.org News

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05 September 2016

New Features and changes made @ DANUBIS.org

Dear DANUBIS.org community,

we are happy to present some changes and new features regarding the DANUBIS.org water platform.

The main changes inlcude:

  • the brandnew Business Opportunities section, where you can upload and find Job Openings as well as open Calls and Tenders in the region
  • the former DANUBIS News is now the sector news, where you can post any news regarding the water sector in the region or a specific country
  • the new DANUBIS.org news replaces the Steering Committee news and provides news on the platform itself and on the Steering Committee
  • in the upload section, you will now find a small question mark next to each type of contribution indicating what type of posts fit into it

We hope that you like the new features and changes made and look forward to your contributions!

If you have any comments or feedback for us, please contact us at office@danubis.org

Contributed by Katerina Schilling on 05 September 2016

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14 July 2016

Meeting Minutes of the DANUBIS DCM Workshop

A workshop on the functionality of the DANUBIS Data Collection and Management (DCM) platform was held in Belgrade on 22-24 June 2016. It was a training session to provide staff of managing institutions with the capacity to launch, manage and use the DCM DANUBIS system for upload and analysis of data from the respective country.

On the last day of the workshop the participants discussed the next steps to be taken to implement the DANUBIS DCM platform in the participating countries. The minutes of the meeting are enclosed.

Contributed by Katerina Schilling on 14 July 2016

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25 May 2016

Summary of May 11, 2016 Steering Group Meeting

Dear colleagues and members of the DANUBIS Steering Group:

Thank you for your participation in the Steering Group meeting on May 11th in Vienna and via audio / video conference; and apologies to those who had issues getting connected. Below is a short summary of the discussions; the presentation that was made is also attached.

  1. Introductions. Representatives from Albania, Bosnia and Herzegovina, Bulgaria, Czech Republic, FYR Macedonia, Hungary, Kosovo (remotely), Moldova, Montenegro, Romania and Serbia, as well as IAWD, the World Bank, NALAS, GIZ and IB-Net attended the meeting and briefly summarized their country’s activities with regards to utility performance data collection systems and benchmarking. All participants underlined again the value of having a regional platform to allow for exchanges and benchmarking of utility performance over country boundaries, and many indicated that they are using DANUBIS.org regularly in their work.
  2. Presentation of the Platform. All of the changes agreed upon at the February 2016 Steering Group meeting have been incorporated into the DANUBIS.org website, and a full presentation of the new features was made, including:
  • Utility Performance Scorecard. The new utility performance scorecard, particularly targeted to decision makers within national and local governments, provides a quick overview of how a utility performs compared to similar companies in the region;
  • Utility Benchmarking Report. The new utility benchmarking report provides a comprehensive report on all aspects of the performance of a given utility and its evolution over time and compared to similar companies. It is primarily aimed at utility professionals and management.
  • Improved updates functionalities. The ability for users to register on the DANUBIS homepage and receive daily and/or weekly updates on changes and news from DANUBIS.org, was presented and participants were encouraged to subscribe. Registered users have automatically been subscribed but can change their update preferences in their profile. The DANUBIS LinkedIn group has also been created and actively moderated since February - participants are also encouraged to connect.
  1. Comments and feedback on the platform. Participants strongly endorsed the improvements made to the platform. Some of the additional comments made included:
  • The risks and opportunities associated with making utility performance data available to a wide public. Sector professionals will need to make a special effort to reach out to their elected representatives and the media to ensure that the information is understood properly, which was seen as an opportunity to move the dialogue to a more results-focused, fact-based discussion.
  • The need to focus on improving the coverage and quality of the data available in the platform to ensure that the results of the benchmarking are useful to users;
  • The importance to support utility performance data systems at national level, building on existing institutions and ensuring that the results are also fed back to utilities in the country to ensure an positive performance improvement impact.
  1. Dissemination and usage of the platform. Very significant resources have now been invested in making the DANUBIS platform available for all. Participants in the Steering group agreed that the focus in coming months should now be on ensuring that the platform is as widely known and used as possible, before further developments are tackled. Institutions in the steering group should play the main role in ensuring a lively and useful platform. The following actions were discussed:
  • All participants: Participants in the Steering Group should make a commitment not only to upload resources and information to the platform, but to also publicize and promote it further. The new brochure (attached) can be used for that purpose as well. All participating institutions were also invited to create a link to DANUBIS.org on their website and mention it in their newsletters.
  • National institutions: institutions in each country should consider whether to follow the example of Bulgaria, BiH, Kosovo and Serbia and setup a country portal in their national language to ensure the platform content, and in particular the utility database, is accessible to their national professionals. The amount of work involved with creating and maintaining a country portal is rather limited and can also be an easy way for institutions collecting utility performance data to make it available to their members, in national language, in a highly interactive manner.
  • National Waterworks Associations. National associations are seen as prime interlocutor to ensure that their member utilities are aware and make use of the platform. They were invited to ensure that DANUBIS is presented and explained to member utilities, for example on the side of their national events.
  • NALAS. Local governments would be an important potential audience and target of the DANUBIS.org platform, in particular with regards to the new utility performance scorecard. NALAS will explore how it can ensure a better diffusion of the platform, through its website, its newsletter and possible a dedicated training to national LGU associations so they can relay it to their members.

In order to facilitate dissemination of the platform, IAWD and the World Bank confirmed their availability to organize follow-up trainings, virtually or in person, on the platform so that national institutions would be able to promote it adequately. Interested institutions should feel free to contact the DANUBIS team.

  1. Future priorities. The meeting participants agreed that the following would be the priorities for the coming period:
  • Governance: the participants did not consider that DANUBIS required a more formal governance framework for now, and the use of a relatively open Steering Group to guide and advise the DANUBIS team was sufficient for now.
  • Visibility: The main priority of the coming months will be to ensure that the platform received as much visibility in the region. IAWD has just hired a new knowledge management and capacity building coordinator, Katerina Schilling (schilling@iawd.at) who will be supporting the participants in the Steering Group to ensure this is jointly achieved.
  • Potential award for leading utilities: the idea to highlight best performing utility companies, and best improving companies, at the region’s level and for each country, was discussed and will be explored further in the coming months.
  1. DANUBIS Data Collection and Management Platform. The participants were also informed that in parallel with the public DANUBIS.org platform, at the request of the Kosovo regulatory agency, a separate, online data collection and management platform is being developed to allow national institutions to easily collect, validate, manage, share and publish utility performance data. The platform is in final development stage and a training workshop will be held in Belgrade on June 22-24 with representatives of the four national institutions that are planning to use the platform in their country: ADKOM (Macedonia); the Kosovo regulatory agency, the Montenegro Waterworks Associations; and the Serbian water professionals association. The same signed on May 11th a MoU with IAWD and the World Bank to define the roles and responsibilities of each institution with regards to the DANUBIS DCM platform. Further institutions interested in knowing more, or making use of the platform, should approach the IAWD / World Bank team.

We hope that this summarizes our discussions and invite you to engage with us should you have any question or comment. In parallel, please do your part to ensure that the platform continues to grow in content and usefulness - spread the word, and connect!

Best regards

David Michaud / World Bank and Philip Weller / IAWD


Contributed by Katerina Schilling on 25 May 2016

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Upcoming Events

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@ Bosnia and Herzegovina

The Association of Consulting Engineers of Bosnia and Herzegovina

Prvi BiH Kongres o Vodama

Sarajevo, BiH // 27 October 2016 - 28 October 2016

Conference / Workshop

Information can be found here http://www.uki.ba/vode

Language: Bosnian

Contributed by Katerina Schilling on 06 July 2016

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@ Albania


Water and Jobs, the 4th Balkans Joint Conference and Exhibition

Tirana, Albania // 02 November 2016 - 04 November 2016

Conference / Workshop, Exhibition / Fair

SHUKALB and SHUKOS are pleased to invite you to join and participate in the Program of the 4th Balkans Joint Conference and Exhibition to be held in Tirana, Albania, on 2-4 November 2016, at Expo City Albania.  The Conference Theme “Water and Jobs” brings much needed attention to the multiple challenges that are being faced in the water supply and sewerage sector as the sector works to replace a retiring workforce, while at the same time working to communicate the career opportunities that exist in the water sector, but that are not well understood by the younger generations in the Western Balkans.

The Balkans Joint Conference and Exhibition has truly established itself as a major knowledge sharing and networking event in the Western Balkans water sector. With a regular audience of over 450 participants from the Greater Balkan Region, the Conference offers a platform where water professionals, policymakers, and business professionals from the sector gather and discuss issues of concern, exchange information, and share experiences in an effort to help the further development of the water supply and sewerage sector in the Greater Balkan Region.

The strength of past Conferences, as evidenced in the participant surveys that are conducted during and after each Conference, has always been the quality and diversity of the formal, professional papers that are presented by the chosen speakers. You are welcome to review the main themes and topic areas that the Conference organizers have formulated for this year’s Conference, and to consider submitting an Abstract for presentation.

Prior to the submission of the Full Paper and PowerPoint presentation, the authors have to submit an abstract of their paper covering one of the following topics. The submitted abstracts will be further evaluated by the Technical Program Committee of the Conference. The authors of the selected abstracts will then be invited to submit the Full Paper and Power Point Presentation.

You are invited to submit an abstract regarding the following topics:

Governance and Management of Water Utilities


Management of Water Supply and Sewerage Infrastructure

Technical Operation and Maintenance of Water Supply and Sewerage Utilities

Customer Service

Human Resources Management

Water Resources Management


Financial Management of Water Utilities

Wastewater Treatment and Sludge Management

Regulatory Framework

Important Dates Regarding Submission of Abstracts and Formal Papers/Presentations

Abstracts Submission Deadline

31 August 2016

Acceptance Notification

09 September 2016

Advanced Program

25 September 2016

Submission of the Presentations /Full Papers/CV Deadline

10 October 2016

For further information about the Conference Program, please contact us at:

Conference Program:      program@balkansjointconference.org
Olta Ceca (SHUKALB):    Tel: +355 42 24 5101; Mob: +355 69 7081515
Nadire Vitija (SHUKOS):   Tel: 38138 526 873; Mob: +377 44 182 497

For information regarding Conference Registration and Conference Exhibition, please contact us at:

E-mail:                              info@BalkansJointConference.org
Alban Kushi, SHUKALB:   Tel: +355 42 245 101, Mob: +355 69 6012782
Bekim Juniku, SHUKOS:    Tel: +381 38 526 873, Mob: +37744 282 580
Website:                            http://balkansjointconference.org

SHUKALB and SHUKOS look forward to welcoming you to the Joint Conference and to sharing the common interest for a better water environment for the Greater Balkan Region.


Language: 1

Contributed by Alban Kushi on 04 July 2016

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@ Albania

Water Supply and Sewerage Association of Albania (SHUKALB) and the Water and Wastewater Works Association of Kosovo (SHUKOS)

Plenary Sessions at Balkans Joint Conference and Exhibition Bring Major Focus to Water Sector Concerns

Tirana, Albania // 02 November 2016 - 04 November 2016

Conference / Workshop, Exhibition / Fair


There is only one month left before the Balkans Joint Conference and Exhibition 2016, “Water and Jobs”, to be held on 2-3-4 November in Tirana, Albania!  The conference organizers, with the support of the Technical Program Committee, have worked hard to shape Conference Program in such a way that it promises to be very diverse in terms of topics and speakers.

To bring focus on some key themes that are facing the water sector in general and the Balkans in particular, the Conference Program will again feature four plenary sessions.  The theme of each Plenary Sessions and a summary description of each theme is as follows:

  • Plenary Session 1. Addressing the Water Sector Work Force Gap - An Avoidable Crisis.

This Plenary Session will tackle the regional and global issues that the water sector                     workforce is facing in terms of shortage of skilled professionals and the lack of                             comprehensive strategies for recognizing and addressing this issue.

  • Plenary Session 2. EU Water Directive - Can the Western Balkans Afford to Comply?

The second Plenary Session will focus on issues of concern to countries, such as Albania,          as well as other neighboring countries that are in the EU pre-accession phase. The                    session will mix the perspectives and challenges faced by the different actors that are                involved in this process to include central government, local government, water utility, as            well as regulatory agencies.

  • Plenary Session 3. Utility Aggregation and Local Government: Getting Corporate Governance Right.

The third Plenary Session will bring focus to the importance of applying corporate                        governance principles in the management and oversight of water utilities, and the role of            local governance in guaranteeing that these principles are respected.  The panel will                  present the experiences of relevant professionals from the region.

  • Plenary Session 4. Water Supply and Sewerage Access and Services: Who Pays for the Poorest of the Poor?

The final Plenary Session will address a delicate and very practical issue, not only for                 Albania and Kosovo, but the region as well. The session aims to share best practices of             different countries in the region in providing water supply and sewerage services to                     poorest citizens of our society with dignity and respect.

If you haven’t registered yet, we encourage you to do so in order not to miss these sessions.

Besides these important Plenary Sessions, the Conference Program will have a total of 30 presentations, which will run in parallel sessions covering current issues of the sector from technical to managerial, as well as governance topics, presented by local and regional professionals.

Lastly, you have an opportunity to visit the largest Technical Exhibition in the history of our Annual Conferences, where we have 24 registered companies coming from nine (9) different countries from the Balkan region, Europe, as well as Israel. You can learn more about the exhibiting companies by visiting this link: http://balkansjointconference.org/sq/exhibitors-2016/. There are still a few booths available for companies who are interested to exhibit. You can view the available spaces by visiting this link: http://balkansjointconference.org/wp-content/uploads/2016/10/Exhbition-Layout-03-October-2016.jpg .

For registrations to the Conference and/ or Exhibition, please refer to the contacts below.

We look forward to seeing you at the event!


Email:                                      info@BalkansJointConference.org 

Alban Kushi (SHUKALB):       Tel/fax: +355 42245101, Mob: +355 69 6012782

Bekim Juniku (SHUKOS):     Tel/fax: +381 38 526 873, Mob: +377 44 282 580

Website:                                  www.balkansjointconference.org

Language: E

Start of registration: 01 June 2016

Deadline for registration: 31 October 2016

Status: open for registration

Contributed by Alban Kushi on 06 October 2016

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Country resources

Research Report


Pdf file available in:


Autoriteti Rregullator për Shërbimet e Ujit


Performance report of water supply licensed companies, wastewater service and untreated bulk water supply

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Contributed by Visar Berisha on 19 September 2016

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Research Report

26 July 2016

Pdf file available in:


Iuri Nistor


Projecting, maintaining works by installing and activating pumping stations, overworking used water & clean water. Exploitation WILO Equipment for pumping stations overworking used & clean water.

File-size: 151 mb, Download here: http://amac.md/Buletine/Buletin_07.pdf

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Contributed by Iuri Nistor on 26 July 2016

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26 July 2016

Pdf file available in:


Iuri Nistor


Water Week in Republic of Moldova 2015.

File-size: 353 mb, Download here: http://amac.md/Buletine/Buletin_08.pdf

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Contributed by Iuri Nistor on 26 July 2016

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Sector resources

Good Practice review

01 February 2009

Pdf file available in:


Philippe Marin

Public-Private Partnerships for Urban Water Utilities - A Review of Experiences in Developing Countries

In its look back at more than 15 years of experience with public-private partnerships (PPPs) for urban water utilities in developing countries, this book examines the performance of a large sample of PPPs in different regions. Directed at policy makers in governments as well as donors and other stakeholders, its aim is to better understand the contribution of water PPPs to help improve the provision of water and sanitation services to the urban populations of the developing world.
This report shows that despite difficulties in several countries, water PPP has largely passed the test of time. The urban population served by private water operators in the developing world has been growing every year since 1990, reaching about 160 million people by 2007. The positive record on service and effi ciency improvements reaffi rms the value of PPPs, even though the level of private financing did not match initial expectations. Over time, a more realistic market has developed, with a growing number of private investors from developing countries and with contract designs based on a
more pragmatic allocation of risks between partners. What emerges from examining the available empirical evidence is that well-designed partnerships between the public and the private sectors are a valid option to turn around poorly performing water utilities in developing countries.

Publisher: World Bank / PPIAF, Washington

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Contributed by David Michaud on 15 June 2016

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Manual or training material

01 March 2016

Pdf file available in:


Iain Menzes

Delivering Universal and Sustainable Water Services - Partnering with the Private Sector

The objective of this Guidance Note is to offer practical,
experience-based guidance to those considering or currently
engaging in PPP in the water sector, and to provide a basic
understanding of water PPPs and the PPP cycle to better
inform dialogue with governments that are considering
PPP arrangements. It builds on the experience of WSP in
supporting PPP reforms in developing countries, especially
through the domestic private sector. Key stakeholders
in this dialogue include government at all levels, service
providers, policy makers, customers, civil society, and
professionals. Many water PPP engagements in developing
countries are more domestically oriented and at a smaller
scale than international transactions. This Note outlines a
rationale and approach for launching a water sector PPP so
that government leaders and private sector providers can
have informed discussions about the path forward should
they choose to explore this approach in their countries.

Publisher: World Bank / Water and Sanitation Program, Washington

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Contributed by David Michaud on 15 June 2016

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Background or theoretical study


Pdf file available in:


Stef Smits and Harold Lockwood

Reimagining rural water services: the future agenda. An introduction to ten building blocks to support sustainable service delivery

This briefing note introduces a package of ten ‘building blocks’ we have found to be critical in moving towards sustainable service delivery. It reviews progress in their adoption and then sets out an agenda for the coming five years for rural water sectors striving to ensure full coverage and sustainable services

Developing a strategy to realise sustainable services at scale means addressing the building blocks in an integrated but sequenced way, whilst recognising the unique challenges and opportunities in every country.

Check the full website for much more information at http://www.waterservicesthatlast.org/ 

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Contributed by David Michaud on 22 April 2016

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